Privacy Policy

Privacy Policy for QRner.ai

Effective Date: April 1, 2025

At QRner.ai, we take your privacy seriously and are committed to ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our services, including our QR Maker, Bio Page Builder, File Hosting, and AI-powered URL Shortener.

Please read this Privacy Policy carefully. By using QRner.ai (the “Platform”), you acknowledge and agree to the collection, use, and sharing of your information as described in this Privacy Policy.

For any questions or concerns about your data or our Privacy Policy, please contact us at info@qrner.ai.

1. Information We Collect

We collect various types of information in connection with your use of our Platform. This includes both personal and non-personal data, as detailed below.

A. Personal Information

Personal information refers to any data that can be used to identify you as an individual. We may collect the following personal information:

  • Account Information: When you register for an account with QRner.ai, we collect details such as your name, email address, username, password, and other relevant registration data.

  • Billing Information: If you subscribe to paid features or make a purchase, we may collect financial information (e.g., credit card number, billing address) through our third-party payment processors. This information is not stored on our servers.

  • User Content: Content you create, upload, or manage on the Platform, such as QR codes, bio pages, and files, may contain personal information depending on what you choose to input.

B. Non-Personal Information

Non-personal information refers to data that cannot identify you directly. This may include:

  • Device Information: Information about the devices you use to access our Platform, including IP addresses, device type, operating system, and browser type.

  • Usage Data: Data about your activities on the Platform, including the pages you visit, actions you take, and interactions with our features. We also collect metadata related to QR codes and URL shorteners, such as the number of scans, locations, and devices used.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your usage patterns and preferences. These technologies help us improve user experience, deliver personalized content, and gather analytics.

C. Information from Third-Party Sources

  • Google Ads and Analytics: We use Google Ads to serve personalized advertisements, and Google Analytics to analyze how users interact with our Platform. These third-party services may collect information about your interactions with our services.

  • Other Third-Party Integrations: If you use third-party services integrated with QRner.ai (such as social media logins), we may receive additional information such as your social media profile data, depending on your privacy settings on those platforms.

2. How We Use Your Information

The information we collect is used for a variety of purposes, including:

  • To Provide and Improve Our Services: We use your personal and non-personal information to deliver the services you request, including generating QR codes, hosting files, and providing analytics for short URLs and bio pages.

  • To Communicate with You: We may send you administrative and service-related emails, including account updates, system notifications, and support communications. We may also send promotional emails with your consent. You can unsubscribe from marketing communications at any time.

  • For Marketing and Advertising: We use data to serve personalized advertisements through Google Ads and other third-party advertising networks. These advertisements may be based on your interactions with QRner.ai and your interests. You can opt-out of personalized advertising by adjusting your Google Ad settings.

  • To Improve Platform Performance and User Experience: We analyze usage patterns, optimize the performance of our services, and enhance the functionality of QRner.ai using the data we collect.

  • To Ensure Security and Legal Compliance: We may use your information to detect and prevent fraud, enforce our Terms of Service, and comply with legal obligations.

3. Data Retention

We retain your information for as long as necessary to provide our services, fulfill our contractual obligations, and comply with applicable laws. Personal data may be retained for longer periods if required for legal or regulatory purposes, or if you request that your account remain active.

You have the right to request the deletion of your data at any time, and we will take all reasonable steps to comply with such requests, subject to any legal retention requirements.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our Platform, including cloud hosting providers, payment processors, email service providers, and analytics services.

  • For Advertising: We may share non-personal data with third-party advertising networks, including Google Ads, to serve targeted ads.

  • For Legal and Regulatory Compliance: We may disclose your information if required to do so by law, in response to legal processes, or to protect the rights and safety of QRner.ai and our users.

  • In the Event of Business Transfers: In the event of a merger, acquisition, or sale of QRner.ai, your information may be transferred as part of the transaction. We will notify you of any such transfer and update this Privacy Policy accordingly.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for various purposes, including:

  • Authentication: To remember your login credentials and keep you logged in.

  • Performance: To monitor and analyze traffic, user interactions, and site usage.

  • Personalization: To customize content and advertisements based on your preferences.

You can manage cookie preferences through your browser settings, but disabling cookies may impact your experience on QRner.ai.

6. Google Ads and Third-Party Advertising

We partner with Google to display personalized ads through Google Ads. Google may use information about your interactions with our Platform to serve relevant ads. You can control the use of your data for personalized ads by visiting the Google Ad Settings or opting out of interest-based advertising through the Network Advertising Initiative.

7. Security

We employ a variety of technical, administrative, and physical security measures to safeguard your data from unauthorized access, alteration, or destruction. However, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

QRner.ai is based in Kuwait. By using our services, you consent to the transfer of your data to Kuwait and other countries where our servers and third-party service providers may be located. Some countries may have data protection laws that differ from those in your country.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your data, subject to any legal retention requirements.

  • Restriction of Processing: You can request that we limit the processing of your personal information in certain circumstances.

  • Portability: You have the right to request that we provide your data in a structured, commonly used format for transfer to another provider.

  • Withdraw Consent: If we rely on your consent to process your data, you may withdraw that consent at any time.

To exercise these rights, please contact us at info@qrner.ai.

10. Children's Privacy

QRner.ai is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

QRner.ai
Email: info@qrner.ai
Address: Kuwait Office